CAUTION

If you purchased the device after January 2024, your firmware is already up to date, and no update is required.
If you need a firmware update under special circumstances, please contact our tech support team. We will provide the necessary files and instructions.

Please first confirm whether your device needs a firmware upgrade: Locate the label on the packaging box, as shown in the image. "B3" indicates firmware version V2.3, while "B4" indicates V2.4. If the version on the label matches the latest available version, we strongly recommend that you DO NOT upgrade again.

How to Upgrade

1. Make sure there are no files under the root directory of the MicroSD card. In the power-off state. Connect P-10 Pro with PC via the data cable. Copy the firmware file”P-10.BIN” to the root directory of the MicroSD card, and eject the device. Disconnect P-10 Pro with PC.
(Do not rename the file"P-10.BIN")

2.In the power-off state, press the "Power button" and the "POI button" simultaneously until you hear 3 short beeps, and the three indicators begin to flash in sequence. After about 1 minute, P-10 Pro will be turned off with a long beep, which indicates that the firmware has been successfully upgraded.
If there is no automatic shutdown after a long beep, or after upgrading, P-10 Pro cannot be turned on. please press the reset button next to the MicroUSB connector.

How to Handle a Firmware Upgrade Failure

During the firmware upgrade process, the device may fail to boot after the upgrade due to various reasons such as incomplete firmware files, incompatible storage cards, unexpected power loss, or removal of the storage card.

Please refer to: How to Resolve the Issue of Failure to Boot After Firmware Upgrade>

Update History